Our Pleasure Privacy Policy

Our Pleasure Online Privacy Policy

Our Pledge

Our Pleasure respects your privacy and pledges to earn and keep your trust. All information provided to Our Pleasure is maintained in accordance with our Privacy Policy and will not be used in ways that are contrary to that policy.

Use of Information
 Information collected by Our Pleasure about its users is used internally by authorized employees of Our Pleasure for three main purposes, We DO NOT sell or distribute this information in any form to 3rd parties

·First, we collect information to determine which areas, features, and products our users like the most and find most helpful, so we can continue to improve the site.

·Second, we collect information in order to personalize the site for our users

·Third, we collect information to send emails to update you on the status of your order, on occasion we may send an email with special promotions and contest.

Information we collect

When customers place an order online there are required fields needed in order to process your order. All personal information is kept confidential and is only available to authorized employees. Information required is listed below

  • First and Last name
  • Full mailing address
  • Phone number
  • Email address
  • Credit card information 

Why do you need my email address?

Your email address is used only to communicate with you directly and efficiently. It will be used to let you know that your order has been processed, your product(s) have been shipped, and about updates to our product lines or web site. You can remove yourself permanently from the email list at any time, simply contact us.

How do you make sure my credit card information is secure?

We use SSL (Secured Socket Layer) which encrypts the information that you input. This is the same level of protection used by the banks and financial institutions to ensure that your bank account information can't be viewed online.  We use PayPal as our payment processing agent and rely on their industry leading security as well.  Our Pleasure does not collect or retain credit card or banking information.

How do you ship orders to insure privacy?

We use a plain box and ship from our distribution warehouse 2029049 Ontario Ltd .

IP Address Tracking
 Computers and servers on the Internet use IP addresses to recognize and communicate with each other. Collecting IP addresses allows us to administer and analyze our site and report traffic information. We do not, and cannot, use cookies or IP address tracking to retrieve personal information from your computer.

General Security
 Our Pleasure uses the latest encryption technologies and rigorous password protections to ensure the security of your user ID, password, and personal information. Your information is only viewed by authorized staff members, and cannot be accessed by any other staff members, or any third parties. Our Pleasure will not share any of your personal information with 3rd parties. 

Policy Changes
 Our Pleasure reserves the right to modify this Policy at any time, and such modifications are effective upon posting of the modified Policy. Accordingly, you agree to review the policy periodically, and your continued access or use of this site shall be deemed your acceptance of the modified agreement.

Contact us

If you have any questions please feel free to contact us at info@ourpleasure.ca